Frequently Asked Questions (FAQ's)
Did you know?...
European legislation and Government targets mean recycling in England and Wales is set to increase rapidly: the Government’s Waste Strategy 2000 sets a national target to recycle and compost 30% of our waste by 2010, and 33% by 2015.
78% of households with children of school age now have a personal or laptop computer in the home. This increases with the age of the child - 67% of 11-16 year olds to 88% of post-16 year olds. The figures are lower amongst households in social grades D and E (59%), black/other ethnic groups (67%) and single parent housholds(63%).
99% of young people use computers at home, school or elsewhere. The average number of hours per week that young people spent using computers at school for non-games related use is 1.6 hours at Key Stage 1, 2.3 hours at Key Stage 4 and 4.3 hours at post-16. Boys are more likely to use a school computer in their lunch breaks (40%) than girls (29%).
It is now a legal obligation under the WEEE directive that you must recycle your IT equipment in line with the new UK and European legislation. Failure to do so could result in a fine of up to £5000. Recycling is not just an appropriate response to these needs - it is the ideal response
Why use us?
Unlike many other computer recycling companies our high standards, fully comprehensive and hassle-free service is second to none, ensuring we take care of all your recycling needs from start to finish. Our recycling service includes the collection of your equipment at a time convenient to you, data destruction to the highest level of security, a waste transfer note, asset report, certificate of data destruction and certificate of recycling. All of this is provided as standard, unlike many other recycling companies there are no documentation fees, handling fees or hidden charges. We offer a fully transparent service ensuring you a cost effective and efficient recycling solution.
What equipment do you take?
Unlike many other recycling companies we do not give out long lists of equipment that we do not accept. We are able take all computer and computer related items. We are also generally able to take any type of electrical equipment, offering you a comprehensive and hassle-free service.
How do you recycle equipment?
After your data has been permanently destroyed from storage locations, all items are then tested and audited. All asset numbers/serial numbers are recorded and a detailed report is produced specifying the outcome of all items. All working components and reusable items are then redeployed for reuse. Any items deemed beyond economical repair are physically dismantled, broken down to their constituent parts and segregated according to material types. The resulting materials are then sent to our partnered AATF within the UK for physical recycling.
What documents are provided?
You will receive a Waste Transfer Note/Duty of care certificate. Along with a detailed asset report, certificate of data destruction and a certificate of recycling. Unlike many recycling companies we offer this service as standard with all collections, there are no hidden charges or extra documentation fees. All documentation is typically received within only 14 days of the collection date.
How do I know my data is secure?
The security of your data is paramount to us. Our meticulous data wipe exceeds DoD 5220.22M, HMG IS5, US Army, US Air Force, NCSC-TG-025 standards as well as 12 other worldwide recognized security standards. At TBC Recycler & Auctioneer we guarantee the highest level of security by using the latest and most secure software that allows us to overwrite storage locations seven times exceeding the required security standards by more than double.
Are there lots of forms to fill in?
No, you just need to send us a list of how much and what equipment you have and we will book a collection in for you at a date and time convenient to you.
What costs are involved?
Our charging structure is charged at a flat rate per hour of the loading of our vehicles only with no extra hidden charges or documentation fee’s. Charges are from as little as only £50 per collection, this will include all transportation, auditing, data destruction, reporting & certification. We take care of all your requirements from start to finish with our fully comprehensive, cost effective recycling solution.
If you have a large volume of equipment that is still of high value in some cases it is possible to offset the costs of collections or even return revenue from the sale of equipment collected. We are able to offer a flexible service tailored to your requirements.
To discuss your requirements please do not hesitate to contact one of our collection team members on 0208 443 2323, alternatively you can email us at firstname.lastname@example.org.